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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James B

May 6, 2025

5  out of  5
rating by James B
"Great agent! Went above and beyond in voicing for me with State Farm and the company doing repairs."
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chaitanya chitturi

May 1, 2025

5  out of  5
rating by chaitanya chitturi
"Very Helpful, Great Communication and reasonable quotes"
We responded:
"Thank you! I am glad we were able to help you save money on your insurance. "
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Kelly Avery

April 14, 2025

5  out of  5
rating by Kelly Avery
"We were in a bind and had to find a policy within 30 days. We contacted Ben and had the matter resolved before the end of the week. We were happy with the speed and quality of the service. Thank you!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ben was able to assist you so efficiently and meet your needs in such a tight timeframe. Providing quick and quality service is our top priority, and it's great to know we were able to help you. If you need anything else in the future, please don't hesitate to reach out. Thank you for choosing us!"
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Christine Collins

February 18, 2025

5  out of  5
rating by Christine Collins
"They r good with helpen with problems i had ,like they say Stat Farm is there to help , awesome people to work with"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Poulomi Dey

February 14, 2025

3  out of  5
rating by Poulomi Dey
"The newest review on their page is a year ago. Clearly for the last year somethings have changed. I will be honest when I joined this office's insurance agents, It was equipped with knowledgeable staff. Since the past year it has been tough and I am disgusted with the service since 2024. Since 2023 there has been more than 100% Increase in the insurance of my car, without any change in anything. They Don't pick up calls, extremely difficult to reach cannot give me the info i need. They say the odometer reading should have been reported by a certain date, otherwise there would be a 100% increase in my insurance. Then you should inform me that! Now they are saying they can't change it and I'll have to pay 300$ more for the next six months, because they did not know about the deadline and did not put my odometer reading in time."
We responded:
"Thank you for sharing your feedback with us. We sincerely apologize for the frustration and inconvenience you've experienced. It’s concerning to hear about the increase in your insurance and the challenges you've faced in reaching our team. We strive to provide timely communication and support to our clients, and it seems we fell short in this instance. We are always striving to improve and I have put into place a better system to bring attention to our clients the importance of reporting their odometer readings. So, thank you for your feedback. We are back to being properly staffed with a trained, fully licensed team but I am disappointed that you had a frustrating experience and I am regretfully sorry. I am glad we were able to get your State Farm online access resolved which should help with easier communication with your odometer readings in the future. "
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nichole caldwell

January 31, 2024

5  out of  5
rating by nichole caldwell
"Love this office! Everyone here is exceptionally polite and knowledgeable. They are quick to respond and really have your best interest in mind."
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Clarence Wood

January 26, 2024

1  out of  5
rating by Clarence Wood
"Don't care for his office"
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Donald McLeod

September 16, 2023

1  out of  5
rating by Donald McLeod
"The one time I needed State Farm in 42 years and it was... Too bad! The bills on you!"
We responded:
"Mr. McLeod, I am very sorry that your recent loss was not covered by State Farm. I did contact the company and spoke to the management team to appeal their decision for you but was unsuccessful. I am not able to go into the details of the claim and the reasons that the claims team felt they were unable to pay this claim. I am sorry that your claim was not reimbursed and that you are not satisfied with the outcome of this claim. Sincerely, Brandon Semones "
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Taylor Everson

June 6, 2023

5  out of  5
rating by Taylor Everson
"I have my auto and home insurance policies with these folks. Always available, always IMMEDIATELY helpful, truly always there for me. Always a pleasure to do business with."
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Dustin Harmon

April 12, 2023

5  out of  5
rating by Dustin Harmon
"Been with this office since I started driving Abi has always done everything possible to get things right for me great group of people!"
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Allen Mccoy

April 5, 2023

5  out of  5
rating by Allen Mccoy
"Friendly Staff and great rates This office helped me save a ton of money! The office is caring and helpful."
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Susan Sowers

April 3, 2023

5  out of  5
rating by Susan Sowers
"Very helpful and very pleasant experience. Lifelong complete customer with all my insurance products."
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Amber Price

March 29, 2023

5  out of  5
rating by Amber Price
"Cheapest rates and wonderful customer service!"
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Keenan Brown

March 28, 2023

5  out of  5
rating by Keenan Brown
"Bright, friendly staff."
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Jessica Martin

March 14, 2023

5  out of  5
rating by Jessica Martin
"Abi Lester is the best! She found insurance for both of my vehicles for half the price of what I was paying with progressive with the same coverage!"
We responded:
"Thank you Jessica. Yes we all truly blessed to have Abi Lester working here. She has been with us for 20 years and is truly a special person. I have never seen someone care about people like she does. I am glad we were able to save you money! "
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Josh Quesenberry

March 12, 2023

5  out of  5
rating by Josh Quesenberry
"Highly recommend this office very friendly and professional"
We responded:
"Thanks Josh. I am partial, but I do believe we have an amazing team of professionals who truly care about our clients. "
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Carrie Vaden

March 7, 2023

5  out of  5
rating by Carrie Vaden
"Very professional and friendly staff. Thank you so much for all you do."
We responded:
"Thank you Carrie for the kind words. You are appreciated and we will be here if you ever need anything. "
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Sapphire_Night

March 6, 2023

5  out of  5
rating by Sapphire_Night
"I have been a client of the Brandon Semones State Farm when I entered Virginia Tech. Amanda McCoy has been so helpful to me! She always responds to my calls and has helped me navigate some issues that I was not prepared to deal with as a college student away from my home state! As long as I am in Virginia Tech area I will continue to use this State Farm agency & Amanda McCoy! P. M. VaTech 2025"
We responded:
"Thank you so much. We love helping our Virginia Tech community. We are so grateful to be able to serve you. Let us know if you ever need anything. "
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AngieHarry Etheridge

January 10, 2022

5  out of  5
rating by AngieHarry Etheridge
"Great office to deal with in the Christiansburg Blacksburg area. Totally professional, quick to respond to any inquiries, and completely competent in the inner workings of my homeowners, auto, and umbrella policies. Drew is a just a delight to work with and his fellow staffers are always ready to assist. Highy recommend this office for your insurance needs."
We responded:
"Thank you for your review. Feel free to give us a call anytime."
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Saadbin Khan

January 4, 2022

5  out of  5
rating by Saadbin Khan
"Agents are very helpful, give you all the time to explain every bits and pieces. Highly recommended."
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Cindy Kemp

December 14, 2021

5  out of  5
rating by Cindy Kemp
"Very informative, and helpful. Professional. Gave us the personalized, detailed assistance we needed. Recommend highly!"
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Xiaoying Li

December 6, 2021

5  out of  5
rating by Xiaoying Li
"I like the service here and Drew did a pretty good job!!"
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Jada Brown

November 8, 2021

5  out of  5
rating by Jada Brown
"I got a quote and it would save me alot of money, I couldn't switch right away, so the quote was saved for me. I had the time to call Amanda and she got me switched so quickly!! She answered all the questions I had, she was very professional and even looked for farther discounts for me! I would recommend calling to see if they can save you money also!!"
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Cortney Martin

October 21, 2021

5  out of  5
rating by Cortney Martin
"I work with Brandon and his team for all my insurance needs (home & auto) and have for many years. They understand what I need, are quick to respond and make needed changes, and have very competitive rates. I know this because every once in a while, I'll get another quote just to see ;-) You can't beat the no-hassle claims and coverage with State Farm and Brandon's office."
We responded:
"Thank you so much Cortney for the kind words. We will keep working hard for you for hopefully years to come. Have a wonderful day. Brandon"
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anurag rao

September 29, 2021

5  out of  5
rating by anurag rao
"10/10 would recommend Drew Davis and his team. Clear, Concise and extremely helpful."